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3285224 - HANA DB failed to startup, without updating hdbdaemon.status

Symptom

HANA DB failed to start.

  • "sapcontrol -nr 00 -function GetProcessList" shows some services are in state "YELLOW" and OS pid=-1. And the other service pid (e.g 252, 23781) does not exist in OS level.

    -----------------------------------------

    GetProcessList
    OK
    name, description, dispstatus, textstatus, starttime, elapsedtime, pid
    hdbdaemon, HDB Daemon, YELLOW, Stopping, 2022 12 22 21:26:31, 0:08:36, 252
    hdbcompileserver, HDB Compileserver, YELLOW, Scheduled, , , -1
    hdbindexserver, HDB Indexserver-DB1, YELLOW, Stopping, , , 23781
    hdbnameserver, HDB Nameserver, YELLOW, Scheduled, , , -1
    hdbpreprocessor, HDB Preprocessor, YELLOW, Scheduled, , , -1
    hdbwebdispatcher, HDB Web Dispatcher, YELLOW, Scheduled, , , -1
    -----------------------------------------

  • You tried to restart HANA DB via command: "HDB stop/start" and/or "sapcontrol -nr 00 -function StopSystem/StartSystem", none of them help.

  • You observed daemon/nameserver (etc) trace files and hdbdaemon.status file were not updated during HANA startup. 

  • You checked hdbdaemon.status, it contains old status information. You checked sapstart.log and sapstartsrv.log, it does not contain any related errors. 

  • You tried to rename hdbdaemon.status and sapstart.log according to KBA 2431472, it does not help.

  • You checked OS system log (/var/log/messages), no related errors were observed.

  • You tried to reboot Linux OS and then startup HANA DB, however, it makes no difference.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition 2.0

Keywords

HANA, fail, start, startup, hdbdaemon.status, not updated, sapstartsrv, sapstart , KBA , HAN-DB , SAP HANA Database , Problem

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