SAP Knowledge Base Article - Public

3285313 - The Second Manager role is not appearing in the Manage Permission Role

Symptom

  • The second manager is not available to add to the Manage Permission Role
  • The user is trying to select the permission of Second Manager but this option doesn't appear in the RBP

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Admin Center > Search for Manage Permission Role;
  2. Create New or Edit a permission that already exist;
  3. The role 'Second Manager' is not available in the options;

    Cause

    The customer has renamed the role using the Manage Languages feature, and this overwritted the UI label value.

    Resolution

    Go to Admin Center > Manage Languages > Expand the language > Click on Action three dots for the custom locale > Download the custom labels, check the label: COMMON_RBP_LBL_SECOND_MANAGER.

    See Also

    2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

    Keywords

    second manager, second manager option not appearing in the RBP, Role Based Permission, Second manager role, COMMON_RBP_LBL_SECOND_MANAGER, INC2923334, manage permission role , KBA , LOD-SF-PLT-RBP , Role Based Permissions , How To

    Product

    SAP SuccessFactors HXM Core 2211