3285516 - "Malfunction Details" in APP My Maintenance Request doesn't work for accepted maintenance request - SAP S/4HANA Cloud

When selecting the accepted notification in APP My Maintenance Requests, button "Malfunction Details" cannot be used to record damage details, cause, activity and malfunction data.

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SAP S/4HANA Cloud

1. Open APP My Maintenance Requests 
2. Go to the "Accepted" tab and select one of the accepted notification
3. "Malfunction Details" is grey

Button "Malfunction Details" applies only to minor work.

Create a maintenance request with Minor Work as the notification processing context. For detailed steps to create minor work, see How to use Notification Processing Context.

My Maintenance Request, Create Maintenance Request, Minor work, Malfunction details, Notification , KBA , PM-FIO , Fiori User Interface (UI) for PM , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , Problem