SAP Knowledge Base Article - Public

3285640 - "Candidate ID" Field Not Appearing On First Advantage Background Check Integration Page - Recruiting Management

Symptom

Inside First Advantage Background Check Integration Settings Candidate Profile, the field "CandidateId" does not appear to be mapped, despite being defined in the Candidate Profile XML template.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Admin Center > First Advantage Background Check Integration Settings;
  2. On the left side column, select Candidate Profile;
  3. Candidate ID field is not available on any mapping.

Resolution

Most of all fields from the Candidate Profile XML template will appear under the First Advantage Background Check Integration Settings page to be mapped but some fields, like "candidateId" will not be available.

See Also

2738018 - What fields appear in the First Advantage Background Check Integration Setting - Recruiting Management

Keywords

candidateID, candidate ID, missing, First Advantage, Background Check, Integration, Settings, mapping , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions