SAP Knowledge Base Article - Preview

3285656 - iOS SCORM Videos - "The media could not be loaded, either because the server or network failed or because the format is not supported"

Symptom

On iOS devices, the following error displays when launching videos in SCORM courses: "The media could not be loaded, either because the server or network failed or because the format is not supported."


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning 2211

Keywords

KI2211, mobile, browser, SCORM, video, error, loading, media, server, network , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Bug Filed

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