Symptom
You cannot open a document name since the document name is grayed out and inactive.
Environment
SAP Business ByDesign
Reproducing the Issue
navigate to the
- Customer invoicing work center.
- View Invoice document and open the invoice
- Here navigate to the output history and Select the document name.
Cause
As this was a requirement for sender country Israel.
This is the expected behaviour in case of Israel as sender country.
We disable the preview link for the original document.
Resolution
The document can be previewed using the Preview button.
Keywords
Document name, Israel sender, Sender Country , KBA , AP-RC-OUT , Output Management , How To
Product
SAP Business ByDesign all versions