SAP Knowledge Base Article - Public

3285714 - Product data in Ticket data source


Report based on Ticket data source shows only few products rather then all associated to it


Cloud for Customer

Reproducing the Issue

  1. Go to Business Analytics.
  2. Go to Design Reports.
  3. Search and Open your report based on Ticket data source.
  4. Here you may notice that only few Products related to Ticket are displayed.


Data Source "Ticket" will only display the product which has main indicator, that is the reason you see only one main product not other products which are associated in the ticket.


Kindly use other data source like "Ticket Registered Product - CRMSRQRPB" to display all the products


KBA , crmsrqrpb , product , indicator , ticket data source , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem


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