3285715 - Total Count in Contact Master Data data source is different

Symptom

Contact Master Data data source shows total count different as compared to All Contacts present in system

Environment

Cloud for Customer

Reproducing the Issue

Go to Business Analytics.
Selectn Design Data Source
Search and Execute Contact Master Data data source
Here you may notice the counter as X
Were as when you check for contacts in system, the count is Y

Cause

Add field "Status" to data source view.
Now you notice three different status as : Active, Blocked, In Preparation and Obselete

Resolution

The total count in data source is total sum of all contacts as per status as shown above
Were as in system you will not see obselete contacts

Keywords

KBA , contact master data data source , contact , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions