SAP Knowledge Base Article - Public

3285832 - New Hire Data Review tasks that are not visible to the user or do not have "Start" button - Onboarding

Symptom

  • New Hire Data Review Tasks are not visible to the user even though all permissions are granted.
  • Do not have "Start" button on the Onboarding Dashboard for New Hire Data Review Task.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Onboarding

Cause

The permissions are granted and user group to perform the task is defined by rule(Scenario: Assign a Responsible Group for Data Review).

The rule assigns a group but the user is not currently in the responsible group.

The user is not the assignee of the New Hire Data Review task.

Resolution

By creating a business rule, you can set up conditions to assign the New Hire Data Review. Guide for your reference: Assigning the New Hire Data Review Task to a Responsible Group

The, please go to Onboarding General Settings > Responsible Groups to confirm if the user is part of the responsible groups. Make sure the affected user is under "Users", "Dynamic Groups" or "Roles".

See Also

Guide: Assigning the New Hire Data Review Task to a Responsible Group

Keywords

Manage, Permission, New, Hire, Activity, Review, Data, Task, Dynamic, Group, Onboarding, ONB, OBX, NHDR, New Hire Data Review, Responsible Group, Assign a Responsible Group for Data Review , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions