Symptom
- New Hire Data Review Tasks are not visible to the user even though all permissions are granted.
- Do not have "Start" button on the Onboarding Dashboard for New Hire Data Review Task.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Cause
The permissions are granted and user group to perform the task is defined by rule(Scenario: Assign a Responsible Group for Data Review).
The rule assigns a group but the user is not currently in the responsible group.
The user is not the assignee of the New Hire Data Review task.
Resolution
By creating a business rule, you can set up conditions to assign the New Hire Data Review. Guide for your reference: Assigning the New Hire Data Review Task to a Responsible Group
The, please go to Onboarding General Settings > Responsible Groups to confirm if the user is part of the responsible groups. Make sure the affected user is under "Users", "Dynamic Groups" or "Roles".
See Also
Keywords
Manage, Permission, New, Hire, Activity, Review, Data, Task, Dynamic, Group, Onboarding, ONB, OBX, NHDR, New Hire Data Review, Responsible Group, Assign a Responsible Group for Data Review , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem