SAP Knowledge Base Article - Public

3286086 - Groups are not updating on Manage Employee Groups

Symptom

  • How to add more than one category on People Pool for groups on Manage Employee Groups?
  • Dynamic Groups are not updating on Manage Employee Groups with users that match the categories set on People Pool.
  • I added some categories on People Pool but groups are not updating.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. User's info was updated to met all the criteria in order to be added into the group
  2. Go to Manage Employee Groups > Select the group
  3. There is no member listed
  4. When try the Update button also does not change

Resolution

To have more than one category you have to create separate People Pool for each.

In case you create a People Pool with more than one category, the user must match all of the conditions set.

See Also

SAP Help Portal Creating a Dynamic Group

2818612 - How to add fields in Manage Employee Group

2505045 - Why RBP Permissions/Group is Not Updating for a New Hire?

2766870 - Role Based Permissions (RBP) Refresh Framework FAQ - SuccessFactors

Keywords

dynamic groups, people pool, group category, RBP, INC3484054, member list, group not updating , KBA , LOD-SF-PLT-DYG , Dynamic Groups (My Groups - Not RBP) , How To

Product

SAP SuccessFactors HXM Core 2211