SAP Knowledge Base Article - Public

3286086 - Groups are not updating on Manage Employee Groups or Manage Permission Groups

Symptom

  • How to add more than one category on People Pool for groups on Manage Employee Groups or Manage Permission Groups?
  • Dynamic Groups are not updating on Manage Employee Groups with users that match the categories set on People Pool
  • I added some categories on People Pool but groups are not updating

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. User's info was updated to met all the criteria in order to be added into the group
  2. Go to Manage Employee Groups > Select the group
  3. There is no member listed
  4. When try the Update button also does not change

Resolution

To have more than one category you have to create separate People Pool for each.

In case you create a People Pool with more than one category, the user must match all of the conditions set.

Note: same is valid to Manage Permission Groups

See Also

SAP Help Portal Creating a Dynamic Group

2818612 - How to add fields in Manage Employee Group

2505045 - Why RBP Permissions/Group is Not Updating for a New Hire?

2766870 - Role Based Permissions (RBP) Refresh Framework FAQ - SuccessFactors

Keywords

dynamic groups, people pool, group category, RBP, INC3484054, member list, group not updating, manage permission groups, group people pool, "Active Group Membership", people pool filter , KBA , LOD-SF-PLT-DYG , Dynamic Groups (My Groups - Not RBP) , How To

Product

SAP SuccessFactors HXM Core 2211