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SAP Knowledge Base Article - PreviewSymptom
The status is not reflecting correctly after publish/undeploy the promotion rule from backoffice. As a result undeploying a published promotion rule doesn't change it to 'Inactive' status. This happens particularly after the data migration after the commerce upgrade or manually update of the rule.
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Product
SAP Commerce Cloud all versions
Keywords
promotion rule, drool, kie container, rule engine , KBA , CEC-SCC-COM-PRO , Promotion Module - Promotion Engine , Problem
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