- You are using a 3 System Landscape
- You are using embedded SAP Anlytics Cloud.
- You are trying to access "Manage KPIs and Reports" app
- You are trying to access any standard application type SAP Analytics Cloud story.
- You are receiving error message "Error while retrieving tenant information."
Embedded SAC is connected to client 100 of the development system.
You are very likely using the Development Tenant.
You should be using the Customizing Tenant instead.
KBA , CA-GTF-SB-S4H-SAC , SAP S4H embedded SAC UI integration , Problem