3286408 - Failed to bulk import media (images) into the Media section in Backoffice via Excel Import

Symptom

After importing media (images) files in Backoffice -> Multimedia -> Media section via the Excel Import functionality, it’s observed that the media items are created successfully, but the image files aren’t uploaded as expected.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

All the versions of SAP COMMERCE CLOUD

Product

SAP Commerce Cloud all versions

Keywords

bulk import media, excel import, bulk import , KBA , CEC-SCC-CDM-BO-FRW , Framework , CEC-COM-ADM-BO , Backoffice , How To

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