SAP Knowledge Base Article - Preview

3286543 - Last Sync From Calendar Field Empty For Relationship Intelligence Server Connection and Events In the User's Calendar Are Not In Sync

Symptom

You set up a server connection for your relationship intelligence feature. You notice that its 'Last Sync From Calendar' field has a blank value. The events in the user's calendar are not in sync.


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Environment

  • SAP Cloud for Customer
  • SAP Sales Cloud Version 2

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Last Sync From Calendar ; Relationship Intelligence ; Calendar ; Not Sync ; Does Not Update ; Did Not Update ; Server Connection ; Empty ; Blank ; , KBA , LOD-CRM-SBS-REL , Relationship Intelligence , CEC-CRM-REL , Relationship Manager for SAP Sales/Service Cloud , How To

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