Symptom
- Unable to add users in a dynamic group.
- While trying to add users to a dynamic group the done button does not work.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Access the instance
- Click on profile icon
- Settings
- Groups
- “Select the group that you want”
- Click on any user to add in the group
- Scroll down to bottom
- Click Add another
- Scroll down to bottom
- Enter GUI
- Done
- You will see that after you click, there is no response
Cause
There are some empty lines in the user list, should be due to such users were purged, empty values could not be saved.
Resolution
In order to solve this issue delete them from the list will solve the issue.
We suggest customer to use the field 'Username' instead of 'User' as the filter of the people pool, Username has another UI page, the new page is easy to use.
Keywords
RBP, DYNAMICGROUPS, DYNAMIC, ADDUSER, UNABLE TO ADD USER , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem
Product
SAP SuccessFactors Platform all versions