SAP Knowledge Base Article - Public

3286657 - Unable to add users in a dynamic group

Symptom

  • Unable to add users in a dynamic group.
  • While trying to add users to a dynamic group the done button does not work.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Access the instance
  2. Click on profile icon
  3. Settings
  4. Groups
  5. “Select the group that you want”
  6. Click on any user to add in the group
  7. Scroll down to bottom
  8. Click Add another
  9. Scroll down to bottom
  10. Enter GUI
  11. Done
  12. You will see that after you click, there is no response

Cause

There are some empty lines in the user list, should be due to such users were purged, empty values could not be saved.

Resolution

In order to solve this issue delete them from the list will solve the issue.

We suggest customer to use the field 'Username' instead of 'User' as the filter of the people pool, Username has another UI page, the new page is easy to use.

Keywords

RBP, DYNAMICGROUPS, DYNAMIC, ADDUSER, UNABLE TO ADD USER , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors Platform all versions