3286823 - Sybase HADR setup fails to create windows service - SRS

Symptom

setuphadr fails with error: The specified service does not exist as an installed service

Problem encountered when running setuphadr 16.0 PL03 SP12 on windows server 2019 platform.
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ASE setupahdr/16.0 SP03 PL12/EBF 30345 SMP/OPT/generic/ase160sp03pl12x/0/Fri May 20 2022 05:12:58 PDT 2022
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2022-11-30 18:48:24 Debug: updateXMLFile
2022-11-30 18:48:24 Executing "D:\\sybase\\XXX\DM\RMA-16_0\compatibility\WinService\x64\Release\drservice.exe -install XXX"...
2022-11-30 18:48:24 Executing "sc config SybaseDRAgent_XXX binpath= D:\\sybase\\XXX\DM\RMA-16_0\compatibility\WinService\x64\Release\drservice.exe obj= .\sybXXX password="...
2022-11-30 18:48:24 Error: [SC] OpenService FAILED 1060:

The specified service does not exist as an installed service.

2022-11-30 18:48:24 Debug: ResourceFile.checkServers(): site=PRIM
2022-11-30 18:48:25 Debug: ResourceFile.checkServers(): ASE at hostname.network.com:4901 is up.
2022-11-30 18:48:25 Debug: ResourceFile.checkServers(): BS at hostname.network.com:4901 is up.
2022-11-30 18:48:25 Debug: Check if RMA is running
2022-11-30 18:48:29 Debug: Fail to connect to "PRIM" site Replication Management Agent at "hostname.network.com:4909". Please check the host name/port number are correct and server is running.
2022-11-30 18:48:33 Debug: SetupHADR.init(): Failed to validate Properties
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Environment

SAP HADR 16.0
SAP SRS 16.0

Keywords

setup Sybase replication setuphadr windows services Failed validate Properties , KBA , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , BC-SYB-REP , Sybase Replication Server (standalone) , Problem

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