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3286979 - Permanent Time account : "No rule assigned" Error despite a valid HIre rule

Symptom

  • Hire Rule is not selected for Time Account Type "Permanent" and "Accrual Frequency Period" = Once only
  • The Time account has been re-created correctly and the effective date of the rule, Account start date of the Time account type, Time Account typer Eligibility Status correct are as per the configuration. 
  • In the "Time Account Process Simulator", the Message says "If there are effective dated rule changes, note that the accrual period start date 31/12/1899 is used for rule selection." and there is no effective dated record on the rule from 12/31/1899.
  • The Accrual period start date on the Time account process simulator reads: 31/12/1899 and the Error message comes up as "No Rule Assigned" despite having a valid Hire Rule in Place


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Environment

  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central 2211

Keywords

SF, EC, Success factors, Employee Central, INC3529708, TIM-36188, PTCH-40103, KI2211, PRB0066605 , KBA , LOD-SF-EC-TIM-RUL , TAT Rules, Validation & Take rules , Known Error

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