SAP Knowledge Base Article - Public

3287059 - Manage Logon Profiles Is Not Working


Manage Logon Profiles is disabled in mobile app.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to C4C mobile app login page.
  2. Mark the option Use Multiple Sign in Profiles in settings.
  3. Click on Manage Login profiles.
  4. Result: Nothing occurs.


For the "Manage Logon Profiles" button to work fine you should first fill the passcode. Then, the button will be enabled and you can add or select a different profile.

See Also

Use Multiple Logon Profiles

2461605 - How to change URL in Extended App


Manage Logon Profiles, Mobile App, Multiple Sign , KBA , AP-RC-MOB-UIF , Responsive UI , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2211