SAP Knowledge Base Article - Public

3287292 - Story gets automatically reloaded when trying to add a dynamic text is SAP Analytics Cloud


  • The browser is forcing a page refresh when a user with a custom role assigned is trying to add dynamic text to a new or an existing Story.
  • The following error appears on the developer tool console tab:
    "[Team Signature Dynamic Text] Failed to fetch teams that user is member of: Request unsuccessful"


  • SAP Analytics Cloud (Enterprise) 2022.25.2

Reproducing the Issue

  1. Logon to SAC with a user that has a custom defined role assigned.
  2. Access and existing or a new Story.
  3. Try to add dynamic text.
  4. Notice the issue mentioned in the subject.
  5. Notice that the same issue cannot be reproduced with the same user if it has a default e.g. BI Content Creator role assigned.


The custom role assigned to the user has no read permission to teams.


  1. Assign read permission to the custom role assigned to the user.
  2. Notice that the dynamic text can be created once this permission is granted.

See Also

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KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-ADM , SAC Administration , Problem


SAP Analytics Cloud 1.0