SAP Knowledge Base Article - Public

3287345 - Unable to upload the image at Jam page -Success Factors

Symptom

SAP Jam failed to upload .png file and shows the error:

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login to the system.
  2. Go to the SAP Jam module
  3. Select the required group
  4. Click on 'Edit' button then 'Add Widget'.
  5. At the new window, click on 'Rotating Banner'
  6. At the Rotating Banner Widget, click on the link to drop the image which gives the error.

Cause

One of the file properties missing.

Resolution

Make sure the importing file is not missing any property.

See Also

3287345 - Unable to upload the image at Jam page -Success Factors - SAP ONE Support Launchpad

Keywords

Import, File, Jam, Upload, Image , KBA , LOD-SF-JAM-CNT , Content, File Sharing & Upload , Problem

Product

SAP Jam Collaboration all versions