SAP Knowledge Base Article - Preview

3287452 - Setting double quotation mark in the Subject of email templates fails with error message "Email template(s) must contain valid META 'subject' html headers."

Symptom

When setting a double quotation mark ( " ) in the META name="subject" in any email template in Customer Data Cloud (CDC) Administration Console > Email Templates, Gigya returns error message "Email template(s) must contain valid META 'subject' html headers."


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Environment

  • SAP Customer Data Cloud
  • Admin Console

Product

SAP Customer Data Cloud all versions

Keywords

double, quote, quotation, mark, character, email, subject, template, special, invalid, meta, html, headers , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , How To

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