Symptom
- When using the "Optimized View Mode" (OVM) option in Run Mode of the story, it does not show KPI indicators (Ghost/Greyed out chart with message that you have to select at least one KPI and a structure).
- When switching the story to Edit mode, where OVM option is disabled, all KPI indicators work fine.
- No error raised in Console debugger.
Environment
- SAP Analytics Cloud (Enterprise) 2022.21.11
Reproducing the Issue
- Logon to SAC tenant.
- Open a story having a numeric point chart with OVM enabled
>>Notice the ghost widget in view mode (grayed out indicators). - Switch to Edit mode where OVM is disabled will allow data to be shown on the chart's indicators.
Cause
Although this wasn't needed for the classic story, some InA patches are required in order to take advantage of the performance improvements that are available in Optimized View Mode.
Resolution
SAP BW InA Patch documented in below note needs to be applied to your system:
3245255 - InA: Support Structures on Free Axis
See Also
- KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
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Keywords
OVM, Optimized View Mode, KPI indicator, Chart, gray, grey, missing , KBA , LOD-ANA-AD , Analytics Designer , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public