SAP Knowledge Base Article - Preview

3287931 - No Email Address Suggestion in the Ticket Interaction

Symptom

When you send email through interaction, you are not receiving email address as suggestion for the fields TO/BCC/CC


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Environment

SAP Cloud for customer

Product

SAP Cloud for Customer core applications all versions

Keywords

email, interaction, search, TO,BCC,CC , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-EML , Email , Problem

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