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3288143 - Manage Substitute tile user search error - CX_SY_RANGE_OUT_OF_BOUNDS

Symptom

  • Manage Substitutes tile user search fails with the following error: System error. For more information, check the details or contact your system administrator.

    AND


  • The following error message visible in browser console:

    POST ***********/sap/opu/odata/IWPGW/TASKPROCESSING;mo;v=2/$batch 500 (Internal Server Error)
    Error message returned by server could not be parsed -  
    HTTP request failed (500 Internal Server Error)

    AND 

  • The following error is visible in gateway error log (/n/IWFND/ERROR_LOG) for TASKPROCESSING service:

    Substring access (offset = 10.780, length = 1.830) to a data object of the size 5.066 exceeds valid boundaries.


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Environment

  • Task Gateway
  • Gateway Business Workflow Enablement
  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway
  • Custom Manage Substitutes tile
  • My Inbox patch 1.23.24 and lower patches

Product

ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, SWF_WORKFLOW, An exception with the type CX_SY_RANGE_OUT_OF_BOUNDS was raised, but was not handled locally or declared in a RAISING clause, CX_SY_RANGE_OUT_OF_BOUNDS, /sap/opu/odata/IWPGW/TASKPROCESSING;mo;v=2/$batch, exceeds valid boundaries, /IWFND/CL_MGW_REQUEST_MANAGER=CP, /IWFND/CL_MGW_REQUEST_MANAGER=CM006 , KBA , OPU-BSC-TGW , Task Gateway , BC-BMT-WFM , Business Workflow , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem

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