SAP Knowledge Base Article - Public

3288155 - Pronoun is not visible in Employee Profile

Symptom

Pronouns element is being shown in Succession Data Model and Manage Business Configuration but is not visible in Employee Profile.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Platform
  • SAP SuccessFactors Employee Profile
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Employee Profile;
  2. Pronoun information is not visible in Employee Header.

Resolution

To enable pronouns, a PersonPronouns picklist must be configured.

Prerequisites

  • You have the Administrator Permissions > Metadata Framework > Configure Object Definitions permission;
  • You have the Administrator Permissions > Manage System Properties > Manage Employee Files permission;
  • User Permissions > Employee Data > Pronouns. You also have permission to edit the Pronouns item so that you can add your own pronouns and view the pronouns of others on the People Profile header and employee quickcard.

Procedure

1. Enable pronouns element

  • Go to Manage Business Configuration;
  • Click on Employee Profile > Standard > pronouns;
  • Change the "Enabled" option from "No" to "Yes".

2. Create picklist values

  1. Go to Admin Center > Picklist Center;
  2. Click the "+" add icon to create a picklist for pronoun;
  3. Enter the picklist data. The value for the "Code" field must be PersonPronouns;
  4. Use the "+" add to create a new picklist value. The "Add New Value" window is displayed;
  5. Enter picklist values;
  6. Save your changes.

Next steps

  • For pronouns to be displayed on People Profile and quickcards, the option "Allow employees to maintain their pronouns option" must be enabled in Admin Center > Configure People Profile > General Settings;
  • Pronouns will be selectable in People Profile header > option "Header" > My Name > "How to refer you" drop down menu.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Enabling Pronouns | Guide: Personal Pronouns.

Please note:

  • If pronouns element is not available under People Profile in Manage Business Configuration or in Succession Data Model, it means that it is not configured. To check how to configure it, please refer to the KBA 3265384 - Standard elements introduced in 2H 2022 Release not available in Manage Business Configuration.
  • Users can only add Pronouns to themselves, not to other employees in the system. For admins, they need to proxy as the user in order to be able to add the pronouns or import them in bulk via Basic User Information.

See Also

Keywords

pronouns, employee profile, employee central, picklist center, manage business configuration, bcui, succession data model , KBA , LOD-SF-PLT-UIM , Employee Import Issues , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Attachments

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