SAP Knowledge Base Article - Public

3288159 - 404 Error when trying to open a floorplan to an Embedded Component (EC) screen from the Homepage.

Symptom

You receive a 404 Error when trying to open a floorplan to an Embedded Component (EC) screen from the Homepage.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Homepage.
  2. Check the affected tile. You will see that path is an EC (for example /BYD_COD/SalesOnDemand/Reuse/COD_ShellView_EC.EC.uicomponent).
  3. Click to open the tile.
  4. Result: You get a Dump with 404 error.

Cause

Navigation to Embedded Component (EC) screens from homepage is currently not supported.

Resolution

From the homepage it is only possible to navigate to the OWL floorplans.

If you wish to request this functionality for the possible delivery in future releases, you can directly get in contact with the decision makers in SAP Product Management and request this functionality via https://influence.sap.com/SAPCloudforCustomer

Keywords

Floorplan, EC, embedded component, Home Page, Tile, 404 error, 404 homepage , KBA , LOD-CRM-HOM , Home Page , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2211