SAP Knowledge Base Article - Public

3288159 - Floorplan Tile Not Working For EC Screen

Symptom

You receive a 404 error when trying to open a floorplan of an EC (Embedded component) screen.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Home Page.
  2. Check the affected tile. You will see that path is an EC (for example /BYD_COD/SalesOnDemand/Reuse/COD_ShellView_EC.EC.uicomponent).
  3. Click to open the tile.
  4. Result: You get a dump with 404 error.

Cause

 Navigation to EC screen from home page is not supported currently.

Resolution

From the homepage it is possible to navigate to the OWL floorplans.

Keywords

Floorplan, EC, Home Page, Tile , KBA , LOD-CRM-HOM , Home Page , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2211