SAP Knowledge Base Article - Public

3288179 - Mass Edit Not Working With Select All

Symptom

The Mass Edit Function does not work when you select all records in OWL screen.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the affected OWL screen.
  2. Click on Select All button.
  3. Result: The edit button is disabled.

Cause

The mass update functionality will only allow to select records available in one page as pagination (navigation to other pages) is not allowed. When the OWL loads, the data for only the current page is retrieved (30 records). And on navigating to different pages, the previous records are deleted and the active page records are now displayed. Hence, the edit button is disabled when selection is performed across pages.

Resolution

For the mass edit function to work you need to select records that are on the same page.

Keywords

Mass Edit, Disabled, Select All , KBA , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2211