SAP Knowledge Base Article - Preview

3288194 - Tunnel account is inoperative: SAP SCC to BTP connection issue

Symptom

SAP Cloud Connector (SCC) connection to SAP Business Technology Platform (BTP) subaccount fails with the below error:


   #ERROR#com.sap.scc.ui#http-bio-8443-exec-4##   
   Tunnel account:///<account> is inoperative.   


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Environment

  • SAP Cloud Connector(SCC) release independent;
  • SAP BTP cloud platform.

Product

SAP BTP, Neo environment 1.0 ; SAP Connectivity service 2.0 ; SAP ERP 6.0

Keywords

Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access Control HANA DB Cloud to On-Premise HTTPS connection ABAP com.sap.scc.rt SccEndpointValidator OpenJDK Oracle JDK 64-bit SAP JVM 64-bit (recommended) SapMachine, tunnel, SCC, SAP Cloud connector, sub-account, dashboard, inoperative, , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , BC-NEO-INFR , SAP Neo Infrastructure , Problem

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