3288293 - [Integration] FSM - CRM Replication - CRM Employee to FSM Person Error

During FSM-CRM/C4C replication, when an employee already exists with same username as the one that is going to be created.

For Example:

• Employee 1: 'DESCHRES' 
• Employee 2: 'DESCHRES2'

It will allow the customer to create new record,but during replication this will throw the following error in CPI environment:

The error [{"status":500,"id":null,"externalId":"7749008162","message":"Transaction rolled back because it has been marked as rollback-only"}]

Then customer will try to delete any one employee details. It will not help customer to resolve the issue.

• SAP CRM
• SAP Field Service Management (FSM)
• Cloud for Customer (C4C)
• Cloud Platform Integration (CPI)

DeletedPerson, Delete ,  , KBA , CEC-SRV-FSM-CRM , CRM FSM Integration , Known Error