SAP Knowledge Base Article - Public

3288493 - 500 SAP Internal Server Error Dump After Adding a PSM Field to Screen


After adapting the screen and adding a PSM field you face a dump error with a detail description similar to:

500 SAP Internal Server Error

    at new a (
    at constructor._fireErrorOnDispatch (
    at constructor. (

UI components and application support components of current request:


SAP Cloud for Customer.

Reproducing the Issue

  1. Go to Sales Work Center, for example.
  2. Open Sales Order View.
  3. Click at + to create New Sales Order.
  4. Click in Add Products button.
  5. In products screen click in All Products button. 
  6. Dump is raised. 


A PSM field was added in the model dialog screen, which is not allowed.


In order to solve the error you must remove the PSM added fields from the modal dialog screen.

To perform this you should delete the change transactions (CTs) responsible for this action. Since you are not able to access the screen due to the dump, contact SAP Support in order for it to be done from backend.

* If the issue is happening in the OWL the CT which is causing the issue is of type AddBasicSearch. Inside if the change you will see the PSM referenced field. 

A PSM Field can only be added to one Query at any given time due to a technical limitation on SAP side where PSM fields use different binding paths.

See Also

3107512 - PSM Fields Cannot Be Added To More Than One Advanced Filter At The Same Time


dump, products, sales order, joinPath in query parameter invalidPSM.  , KBA , AP-RC-UIF , C4C UI Framework , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2211