SAP Knowledge Base Article - Preview

3288628 - 2H 2022 - Error accessing Employee Profile after release

Symptom

Customer reported that error is prompting after clicking or accessing Employee File/My Employee File.



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HXM Core 2211

Keywords

EP error, can't access EP, can't access profile, opening Employee file error, custom mdf issue, errorMessage=Bad escaped character in JSON at position , KBA , LOD-SF-MDF-PP3 , MDF on People Profile , Problem

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