Symptom
You are trying to select the Main Address for an Account, however, the field is grayed out.
Environment
SAP Business ByDesign 2211 and higher.
Reproducing the Issue
- Go to the Account Management Work Center and then Accounts view.
- Search for the affected Account ID.
- Click Edit > General.
- Go to the Communication tab.
- Click Address Details.
- The Main checkbox is grayed out.
Resolution
This is the expected system behavior. It's the standard behavior that the "Main" indicator in the address details screen is "read-only" for address type "Standard".
This "Main" indicator has only effect on other address types.
See Also
Keywords
Main Address, Account Management, Account, Corporate Account, Private Account, Flag, Unable, Cannot, Grayed Out. , KBA , SRD-MD-BP , Business Partner , Problem
Product
SAP Business ByDesign all versions