SAP Knowledge Base Article - Preview

3289090 - Phone call activity not generated after receiving a phone call in Cloud for Customer system

Symptom


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Environment

  • SAP Cloud for Customer
  • SAP Cloud for Service
  • SAP Cloud for Sales

Product

SAP Cloud for Customer core applications 2211

Keywords

UpdateActivty, CTI, Local Adapter, Phone Call, Activity, phone number, Live Session, , KBA , LOD-CRM-LA , Live Activity , Problem

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