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SAP Knowledge Base Article - PreviewSymptom
- Phone call activity is not created after receiving a call
- You are using Live Activity with CTI Communication Channel
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Environment
- SAP Cloud for Customer
- SAP Cloud for Service
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2211
Keywords
UpdateActivty, CTI, Local Adapter, Phone Call, Activity, phone number, Live Session, , KBA , LOD-CRM-LA , Live Activity , Problem
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