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3289102 - CCDB extractor "CONFIGURATION (OS COMMAND)" failed.

Symptom

In CCDB, extractor "CONFIGURATION (OS COMMAND)" for one technical system failed with the error similar to the below:

[CONTEXT][Obj:CL_DIAGLS_HOST][Host:<hostname>]
while trying to invoke the method com.sap.smd.local.AgentHandleWrapper.getServerName() of a null object loaded from local variable 'agentHandle'


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Environment

  • SAP SOLUTION MANAGER 7.20
  • All versions of Managed systems

Product

SAP Solution Manager all versions

Keywords

SMD Agent, CCDB store, SapOsCol, CONFIGURATION (OS COMMAND), CPU, out of date. , KBA , SV-SMG-DIA-APP-CA , Change Analysis + Reporting, Configuration Validation, CCDB , Problem

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