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SAP Knowledge Base Article - PublicSymptom
Update C4C Quote from CPQ is not working when using Quote 2.0 Engine.
Environment
SAP SALES CLOUD CPQ connected with Cloud for Customer
Cause
UpdateSalesQuote event is not configured as needed.
Resolution
On Quote 2.0 engine, UpdateSalesQuote event is needed in order to update quotes on C4C due to "Automatically Update Sales Quote" not working in this integration scenario.
See Also
- Adding Subscription to Events - https://help.sap.com/docs/SAP_CPQ/0fd304e6b1fc46e18fbead1f2c908f8e/33e1fb69823949c0a8c7cab2e0f01949.html?version=latest
- Define Providers Settings - https://help.sap.com/docs/SAP_CPQ/0fd304e6b1fc46e18fbead1f2c908f8e/59bcee912ef2400fb9a85e88396cce72.html?version=latest
Keywords
C4C, Quote 2.0, UpdateSalesQuote, Subscription to Events, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed
Product
SAP CPQ 2023 ; SAP Cloud for Customer core applications all versions
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