Symptom
Update C4C Quote from CPQ is not working when using Quote 2.0 Engine.
Environment
Type: Test and Productive Systems connected with C4C environment
Product version: SAP CPQ 2023
System managed by: SAP Cloud Tenant
Sold product: SAP SALES CLOUD CPQ
Cause
UpdateSalesQuote event is not properly configured.
On Quote 2.0 engine, UpdateSalesQuote event is needed in order to update quotes on C4C as "Automatically Update Sales Quote" do not work with Quote 2.0 - C4C integration.
Resolution
UpdateSalesQuote event is required in order to properly update Quotes in C4C.
See Also
Adding Subscription to Events - https://help.sap.com/docs/SAP_CPQ/0fd304e6b1fc46e18fbead1f2c908f8e/33e1fb69823949c0a8c7cab2e0f01949.html
Define Providers Settings - https://help.sap.com/docs/SAP_CPQ/0fd304e6b1fc46e18fbead1f2c908f8e/59bcee912ef2400fb9a85e88396cce72.html
Keywords
C4C, Quote 2.0, UpdateSalesQuote, Subscription to Events, CPQ. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem