SAP Knowledge Base Article - Public

3289208 - You're enabled to use features that are not available in the SuccessFactors mobile app error for Time Sheet

Symptom

  • Error found when trying to record time sheet from Mobile device (ios and Android)
    You're enabled to use features that are not available in the SuccessFactors mobile app. Please open your time sheet with your web browser.

Environment

  •  SAP SuccessFactors Employee Central
  • SAP SuccessFactors Time Sheet (Mobile)

Reproducing the Issue

  1. Login to the mobile app

  2. Go to Time sheet , click on any date to record time.

  3. error as seen above 

Cause

  • check if Time Tracking is enabled
  • check if Single record  or cross midnight attendance is enabled

Resolution

If Single record approval or cross midnight attendance is enabled, you get this error on mobile device, because it is not yet supported on mobile. 

Keywords

Time Sheet, Mobile, TMS,Employee Time sheet, Ipad, Iphone, android, apple,success factors, midnight , KBA , LOD-SF-EC-TMS-MOB , Mobile , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors Time Tracking all versions