Symptom
When accessing Manage Center of Capabilities is showing Inactive and no translations.
Environment
- SAP SuccessFactors Ecosystem Applications & Services
- SAP SuccessFactors Center of Capabilities
Reproducing the Issue
For the Library
1. Login to customer instance
2. Go to Admin Center Manage Center of Capabilities > Capabilities Library
3. Shows Inactive and no translations when you hit on Edit
For the Competency
1. Login to customer instance
2. Go to Admin Center Manage Center of Capabilities > Competencies
3. Shows Inactive and no translations when you hit on Edit
Cause
Engineering is currently checking root cause of the issue.
Resolution
To clear the Metadata Cache go to:
- Admin Center
- OData API Metadata Refresh and Export
- Refresh Metadata Cache
*If this is not a visible option in Admin Center, then you will need to permission it via RBP. The tool is found under the permission category Manage Integration Tools.
See Also
Keywords
Competencies showing inactive, Capabilities showing inactive, INC3654501 , KBA , LOD-SF-TJ-COC , Center of Capabilities , Problem