SAP Knowledge Base Article - Public

3289584 - Capabilities Libraries and Competency is showing Inactive and no translations

Symptom

When accessing Manage Center of Capabilities is showing Inactive and no translations.

Environment

  • SAP SuccessFactors Ecosystem Applications & Services
  • SAP SuccessFactors Center of Capabilities

Reproducing the Issue

For the Library

1. Login to customer instance

2. Go to Admin Center Manage Center of Capabilities > Capabilities Library

3. Shows Inactive and no translations when you hit on Edit

For the Competency

1. Login to customer instance

2. Go to Admin Center Manage Center of Capabilities > Competencies

3. Shows Inactive and no translations when you hit on Edit

Cause

Engineering is currently checking root cause of the issue. 

Resolution

To clear the Metadata Cache go to:

  1. Admin Center
  2. OData API Metadata Refresh and Export
  3. Refresh Metadata Cache

*If this is not a visible option in Admin Center, then you will need to permission it via RBP. The tool is found under the permission category Manage Integration Tools.

See Also

2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)

Keywords

Competencies showing inactive, Capabilities showing inactive, INC3654501 , KBA , LOD-SF-TJ-COC , Center of Capabilities , Problem

Product

SAP SuccessFactors HXM Suite 2211