SAP Knowledge Base Article - Public

3289594 - Merging candidates causes duplication of application on job requisition

Symptom

A candidate was forwarded twice to a Job Requisition with two different profiles. After candidate was merged, a duplicate application was created on the job requisition.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Admin Center>Merge Duplicate Candidates
  2. Merge two candidate profiles
  3. Recruiting>Job Requisitions
  4. Click on Job Requisition that would have had the two applications from the two profiles
  5. Notice that one of the applications have duplicated so there is now three applications for that candidate

Resolution

Engineering are aware of this issue and working to have this permanently fixed.

You can quote the reference number RCM-106715 to your CSM so they can see the updates for this.

Keywords

RCM-106715, merged, triple, triplication, application, job req , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error

Product

SAP SuccessFactors Recruiting all versions