3289598 - Tags : [[SUB_USER_FNAME]] & [[SUB_USER_LNAME]] in the Work Order Expiry Custom Notification does not retrieve the names anymore after 2H 2022

Tags : SUB_USER_FNAME & SUB_USER_LNAME does not fetch Firstname and Lastname anymore in the Custom Work Order Expiry Notification

SAP SuccessFactors Employee Central

SAP SuccessFactors Employee Central : Contingent Workforce

If you are using Custom notification for Work Order Expiry by modifying the Content and the Subject of the email received using Tags : [[SUB_USER_FNAME]] & [[SUB_USER_LNAME]]. 

This can be modified by updating the labels for below keys in Manage Language.

• Key for the Work Order Expiration Subject Line - EMPLOYMENT_HRIS_MDF_WORK_ORDER_EXPIRATION_SUBJ
• Key for the Work Order Expiration Email Content - EMPLOYMENT_HRIS_MDF_WORK_ORDER_EXPIRATION_CONTENT

The existing tokens i.e. SUB_USER_FNAME & SUB_USER_LNAME has been removed in b2211 release.

Tags [[SUB_USER_FNAME]] & [[SUB_USER_LNAME]] are automatically replaced in the Standard Language packs with New Token/Tag : [[SUB_USER_DISPLAY_NAME]].

However, if you are using a Custom Language pack which contains these old tags then it needs to be replaced with the New Token/Tag : [[SUB_USER_DISPLAY_NAME]] manually to display the name as these are customized based on requirement.

ECT-196768, INC3604872 , Work order expiry notification, Work order, workorder, Tags, tags, token, SUB_USER_FNAME, SUB_USER_LNAME, firstname, Lastname, contingent worker, CWK, cwk, notification, expiry , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2211