SAP Knowledge Base Article - Public

3289683 - How to change a line when customizing label value?

Symptom

When customizing label value, if user changes a line, below error message will show upon saving.

  • The label value should not contain carriage return or new line characters.
    If you need separate lines please use
    instead. 

What should be use instead to change a line?

Environment

SAP SuccessFactors Learning

Cause

The label value of this error message is as below.

<li>The label value should not contain carriage return or new line characters.<br>If you need separate lines please use <br> instead.</li>

Resolution

Please use '<br>' to change a new line when editing label value.
However please be advised that only HTML code is only supported in the text fields that have the rich text editor tools. Any static fields are not supported. 
If you found the label text doesn't show line change even after adding <br> tag in label value, that means the label is a static field. Please remove the <br> tag  as only plain text is accepted.

 

See Also

3027709 - Behavior of HTML code in Learning Labels

Keywords

LMS label, label line break, <br> not working , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , How To

Product

SAP SuccessFactors Learning all versions