SAP Knowledge Base Article - Public

3289886 - "Sorry, a technical error occurred. Please try again later. Show Log" in 'Upload General Journal Entries' app

Symptom

You encounter error message "Sorry, a technical error occurred. Please try again later. Show Log" in the 'Upload General Journal Entries' app (ID F2548) but no log is shown when selecting 'Show Log'.

Environment

S/4HANA Cloud

Reproducing the Issue

  1. Open 'Upload General Journal Entries'
  2. Upload a file
  3. Select 'Post'
  4. Select 'Show Log'

Cause

A possible cause for this error is that one or more of the cells are not populated correctly. For example the 'WBS Element' data cell may be populated incorrectly on at least one of the line items.

Resolution

Please check that all of the data is populated correctly in the excel upload template. If your template includes 'WBS Element' data in particular, check that this data is populated correctly. 

Keywords

upload, general, journal, entries, template, sorry, technical, error, occurred, try, again, later, wbs, populated, F2548 , KBA , FI-FIO-GL-TRA , Transaction Apps , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud 2208