SAP Knowledge Base Article - Public

3289922 - Unable to find specific WO on Pick-Hu screen in RF environment

Symptom

The customer would like to use the Pick-Hu Screen to process a specific WO. However, when displaying the Pick-HU Screen, that specific WO does not appear, instead, another WO appears in its place.

 

Environment

SAP S/4HANA CLOUD

Reproducing the Issue

1. Select the APP Test RF Environment for RF Scanning;

2. Select the specific Whse, Resource and Dflt;

3. Select 04 – Outbound Processes;

4. Select 01 Picking;

5. Select 02 – System Guided by Queue;

6. Select the Queue;

The Pick-Hu Screen is not processed for the desired warehouse order.

Cause

In most cases, this happens because you want to process a WO that was already processed, so It becomes a system behavior that the WO will not appear on the Pick Hu Screen in the RF environment as this WO is already confirmed.

Resolution

To be able to appear as a WO in the Pick-HU Screen, The WO needs to be still as "In Process". You can check the status of this WO on the Warehouse Monitor by the path> Outbound Delivery Order > Outbound Delivery Order Item > Warehouse Order. When displaying the WO, you can check the Column Status, and if this field is with status as "D" (In Process), for example, you will be able to check the WO on the picking screen on the RF environment, but in case, it's with the status as "C" (Confirmed), It will be already processed and you are not going to be able to find it on the Picking Screen on the RF environment.  

In case this explanation doesn't help you with your issue, please raise a ticket to SAP to the SCM-EWM-RF component for further analysis. If it's a How-To or a Consulting Question regarding the subject, please use the SAP Community to forward it to the accurate platform. 

Keywords

pick-HU screen, WO, RF environment, test RF, queue, picking, HU, system guided by queue, s/4hana cloud, warehouse order, warehouse task, handling unit. , KBA , SCM-EWM-RF-PCK , Picking , SCM-EWM-RF-PCK-2CL , Picking (Public Cloud) , Bug Filed

Product

SAP S/4HANA Cloud all versions