SAP Knowledge Base Article - Public

3289989 - No Translation for Product Name when using SOAP API ImportMaterialsFromERP

Symptom

Translation of product names does not arrive in CPQ system when using  SOAP API ImportMaterialsFromERP.

Environment

Type: Test and Productive Systems
Product version: SAP CPQ 2023
System managed by: SAP Cloud Tenant
Sold product: SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Open Postman or SOAP;
  2. Make the API request call.

Cause

Known limitation of CPQ when using SOAP API.

Resolution

SOAP API ImportMaterialsFromERP does not have multi language support. This API is only supporting default system language set for the tenant. In most cases this is USEnglish, so this node is expected. All other data is ignored.

See Also

ImportMaterialsFromERP SOAP API - https://help.sap.com/docs/SAP_CPQ/08a7929ad06d4680b4f18cb57bc1a1d3/543ef25347df4317aaa69d090fb34c4b.html?version=latest

Keywords

CPQ, ImportMaterialsFromERP, SOAP API, Limitation. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2023