SAP Knowledge Base Article - Public

3289989 - No Translation for Product Name when using SOAP API ImportMaterialsFromERP

Symptom

Translation of product names does not arrive in CPQ system when using  SOAP API ImportMaterialsFromERP.

Environment

SAP CPQ

Reproducing the Issue

Consume ImportFromMaterialsERP API Call.

Cause

Known limitation of CPQ when using SOAP API.

Resolution

SOAP API ImportMaterialsFromERP does not have multi language support. This API is only supporting default system language set for the tenant. In most cases this is USEnglish, so this node is expected. All other data is ignored.

See Also

ImportMaterialsFromERP SOAP API 

Please note you can identify the default language in your environment under setup -> dictionary. Default is the one with lowest rank, please also note it needs to be a system dictionary.

Keywords

CPQ, ImportMaterialsFromERP, SOAP API, Limitation, Language, Default. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2025