Symptom
Translation of product names does not arrive in CPQ system when using SOAP API ImportMaterialsFromERP.
Environment
SAP CPQ
Reproducing the Issue
Consume ImportFromMaterialsERP API Call.
Cause
Known limitation of CPQ when using SOAP API.
Resolution
SOAP API ImportMaterialsFromERP does not have multi language support. This API is only supporting default system language set for the tenant. In most cases this is USEnglish, so this node is expected. All other data is ignored.
See Also
ImportMaterialsFromERP SOAP API
Please note you can identify the default language in your environment under setup -> dictionary. Default is the one with lowest rank, please also note it needs to be a system dictionary.
Keywords
CPQ, ImportMaterialsFromERP, SOAP API, Limitation, Language, Default. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed
SAP Knowledge Base Article - Public