/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
Advanced Reporting shows more 'Rejected' Workflow results than observed on the Manage Workflow Requests page.
Environment
SAP SuccessFactors HXM Suite
Cause
When a workflow is sent back and resubmitted, a new request is created (with a new workflow ID). The old request no longer appears in Manage Workflow Request, only the resubmitted workflow ID shows up.
The old request is only visible in the resubmitted workflow under 'Show Previous Request'. It also has a status 'Rejected'.
Resolution
Manage Workflow Requests page does not show the data of the old request, however it is still stored in DB, which is fetched by Advnaced Reporting.
Keywords
Advanced Reporting, Rejected, Workflow, Manage Workflow Requests, sent back, resubmitted, Show Previous Request , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)