SAP Knowledge Base Article - Public

3290006 - Advanced Reporting shows more 'Rejected' Workflow results than in Manage Workflow Requests


Advanced Reporting shows more 'Rejected' Workflow results than observed on the Manage Workflow Requests page.


SAP SuccessFactors HXM Suite


When a workflow is sent back and resubmitted, a new request is created (with a new workflow ID). The old request no longer appears in Manage Workflow Request, only the resubmitted workflow ID shows up.

The old request is only visible in the resubmitted workflow under 'Show Previous Request'. It also has a status 'Rejected'. 


This is currently how Manage Workflow Requests page is configured. Advanced Reporting fetches data as expected.

Our Development team is aware of this and may consider enhancing this functionality in one of the future releases. This KBA will be updated accordingly.


Advanced Reporting, Rejected, Workflow, Manage Workflow Requests, sent back, resubmitted, Show Previous Request , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem


SAP SuccessFactors HXM Core 2211