Symptom
Purchase Order created from Purchase Request triggers Item Level approval status.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Go to Purchase Orders view.
- Search for the Purchase Order's ID.
You can see that both header and item level status are in approval.
You would expect that only the header level would be in approval. Hence in the Business Task Management, you would expect there would only be one task to approve.
Cause
This behavior happens because of two factors combined:
- Both Purchase Order header and item levels are active in the Business Configuration;
- The Purchase Order was created with reference to a Purchase Request.
So in this case, this scenario is expected. In the Business Task Management, there will be pending approval tasks regarding each item line to be approved.
Resolution
System is working as expected.
Keywords
Purchase Order; Approval; Item; Purchase Request , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To