SAP Knowledge Base Article - Public

3290241 - Application error occurs on changing time profile from job history

Symptom

When trying to change the time profile associated with an employee from job history an application error occurs in the following scenario:

  • Both old and new time profiles have a time type that is associated with the same time account type 
  • Time Account Type uses Flexible Start Date rule to set the account validity start date

Environment

  • SAP SuccessFactors Employee Central : Time Off

Reproducing the Issue

  1. Old and new Time profiles have the same flexible start date time account types
  2. Job history record is edited and time profile is changed
  3. Application error occurs

Resolution

  • Engineering team is working on a fix for this issue
  • This issue will tentatively be fixed via patch that will release on 23rd Jan 2023 (Preview) and 26th Jan 2023 (Production)
  • This KBA will be updated once we have confirmation of the same
  • As a work-around, the time account type date reference associated with the time account type has to be deleted and then the time profile needs to be updated in the history record

Keywords

TIM-36391, PTCH-40153, Time Account Type Date Reference, Time Account Type, Job Information, Time Profile, Job history, Unhandled error, unique constraint violated: Table(BE_TLM_ACCOUNT_DATE_REF), Index(UK_BE_TLM_ACCOUNT_DATE_REF_EC) , KBA , LOD-SF-EC-TIM-JOB , Time Management in Job Info - Records & Objects , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2211