3290272 - The value of Price Component for Cancelled Invoice is Incorrect in Customer Invoice Volume with Price Component Report

In the Customer Invoice Volume with Price Component Report, the Price Component for Cancelled Invoice is Positive. You expect this to be negative.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Select the Reports view.
3. Search for report: Customer Invoice Volume with Price Components. 
4. Open the Report.
5. In the Selection, enter ABC for the characteristic Invoice (ABC represents the ID of your customer invoice).
6. Run the Report.

When a Customer Invoice is cancelled, the customer invoice volume with price component report will show the value of the document, thus the value for the Cancellation Invoice will not turn negative. A cancellation document does not return the same behavior as a credit memo.

This is the standard system behavior.

You can add the field Cancellation Invoice Indicator to the Report which will indicate that this is a cancellation document.

KBA 3074658 - How to Show Cancelled Invoice ID in the Invoice Volume Report

Customer Invoice, Report, Price Component; Cancellation Invoice; , KBA , SRD-CRM-INV , Customer Invoicing , Problem