SAP Knowledge Base Article - Public

3290367 - Batch number is missing in Manage Bank Messages App

Symptom

Manage Bank Messages App displays no data for Batch Number and Message ID.

Prerequisite: Bank Communication Management (BMC) is active in your system.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

Payment run and Batch Number is created via app Manage Automatic Payments.

While entering the Batch Number and/or the Reference (as Message ID) in App Manage Bank Messages, it displays no data.

Cause

Batch Status is different from Sent to Bank in App Monitor Payments.

Resolution

Check Batch Status in Monitor Payments App.

Status Sent to Bank (Accepted by Bank): The payment medium has been sent to the bank and the bank sends responds with a payment status message accepting the payment instruction. This can also be fulfilled through Multi-Bank Connectivity (MBC).

See Also

3159927 - No data in the App Monitor Payments

3285645 - Batch status in app Monitor Payments

Manage Bank Messages

Monitor Payments

Keywords

Manage Bank Messages, Monitor Payments, payment run, batch, batch number, message id, MBC, BMC, Sent to Bank, F2388, F2 388, F4385, F4 385 , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions