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3290413 - Root Cause Analysis (RCA) Policy For Sales Performance Management (SPM)


  • This KB article explains the Root Cause Analysis (RCA) policy for SAP Sales Performance Management.
  • It provides the scope and timeline for an official RCA.



SAP Sales Performance Management Suite.


SAP Agent Lifecycle Management all versions ; SAP Agent Performance Management, enterprise edition all versions ; SAP Commissions all versions ; SAP Territory and Quota all versions


Sales Performance Management, SPM, Callidus, CallidusCloud, Callidus Software, Root Cause RCA. , KBA , CEC-SAL-COM , Commissions , CEC-SAL-COA , SPM increases drive sales performance via coaching , CEC-SAL-APE , Agent Performance Management, enterprise edition , CEC-SAL-PPO , Agent Lifecycle Management , CEC-SAL-USM , SPM User Management tool , CEC-SAL-IAC , Insurance Agent Connection , CEC-SAL-WFL , Advanced Workflow , CEC-SAL-CPL , SPM Compliance , CEC-SAL-TAQ , Territory and Quota , CEC-SAL-ENA , Enablement , Bug Filed

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