SAP Knowledge Base Article - Preview

3290413 - Root Cause Analysis (RCA) Policy For Sales Performance Management (SPM)


  • This KB article explains the Root Cause Analysis (RCA) policy for SAP Sales Performance Management.
  • It provides the scope and timeline for an official RCA.



SAP Sales Performance Management Suite.


SAP SuccessFactors Agent Lifecycle Management all versions ; SAP SuccessFactors Agent Performance Management all versions ; SAP SuccessFactors Incentive Management all versions ; SAP SuccessFactors Territory and Quota all versions


Sales Performance Management, SPM, Callidus, CallidusCloud, Callidus Software, Root Cause RCA. , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , CEC-SAL-COA , SPM increases drive sales performance via coaching , CEC-SAL-APE , SuccessFactors Agent Performance Management , CEC-SAL-PPO , SuccessFactors Agent Lifecycle Management , CEC-SAL-USM , SPM User Management tool , CEC-SAL-IAC , SuccessFactors Agent Connection , CEC-SAL-WFL , Advanced Workflow , CEC-SAL-CPL , Compliance , CEC-SAL-TAQ , SuccessFactors Territory and Quota , CEC-SAL-ENA , Enablement , Bug Filed

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