3290832 - Internal Job Title label behavior in Create New Job Requisition page - Recruiting Management

After changing the label for the field Internal Job Title (id=title), the change is not reflected in the Create New Job Requisition page.

SAP SuccessFactors Recruiting Management

1. In Manage Job Requisition System Field Labels, tile field has been changed:
   
2. Then you go to Recruiting > Job Requisitions > Create New
3. Select any template and Browse "Families & Roles" or Create New Job Requisition From Blank Template options
4. The label is not updated:
   

Changes do not get stored to key JOBREQ_FIELD_JOB_TITLE.

For Job Title there are two message keys which are used to render the label:

• JOBREQ_FIELD_JOB_TITLE
• RECRUITING_JOBREQ_FIELD_INT_JOB_TITLE

If the job requisition template has an External Job Title field (id=extTitle) then the key associated with job title is RECRUITING_JOBREQ_FIELD_INT_JOB_TITLE. Otherwise, the key associated is JOBREQ_FIELD_JOB_TITLE.
So basically, depending on the template the keys associated with jobTitle gets swapped.
The changes done in Provisioning are stored in the database against the key which is associated to the jobTitle at that moment.

If you have some templates without the external job title configured and some other templates containing the external job title field, system can have issues to update both message keys.

To be sure the label will render updated value for both message keys, please follow the steps below.

In Provisioning:

1. Go to MDF Cache Tool> Clear cache > Click to clear cache
2. After that open Job Requisition System Field Labels
3. Check the field is updated:
   
4. Click Save

In the instance:

1. Go to OData API Metadata Refresh And Export and perform a metadata refresh
2. Try to create a new job requisition and you will see the label now will be updated:

Notes:

• As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Product Support.
• If all job requisition templates have External Job Title field (id=extTitle) configured, the JOBREQ_FIELD_JOB_TITLE will not have label updated even if you follow the steps above, since only RECRUITING_JOBREQ_FIELD_INT_JOB_TITLE key will be associated to the field. As a workaround, you can use the Manage Languages feature to update the JOBREQ_FIELD_JOB_TITLE. Please refer to KBA 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors.

title, extTitle, JOBREQ_FIELD_JOB_TITLE, RECRUITING_JOBREQ_FIELD_INT_JOB_TITLE, keys, manage languages , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem